Privacy Policy

Version 2.4 Last Updated: October 24, 2023

At Termix, we prioritize the privacy and security of our users. This policy outlines the types of data we collect, how it is used, and the measures we take to protect your information while you use our SSH server application and related cloud services.

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We believe in transparency. If you have any questions about this policy that aren't answered here, please reach out to our privacy team immediately.

1 Data Collection

We collect minimal data necessary to operate our services. This includes:

  • check_circle Account Information: Email address and username provided during registration.
  • check_circle Connection Logs: Timestamp, IP address, and protocol version of SSH connections for security auditing.
  • check_circle Usage Metrics: Aggregated data on feature usage to improve application performance.

Note: We explicitly do NOT collect or store the content of your SSH sessions or private keys.

2 Data Usage

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Service Provision

To maintain your account, authenticate access, and ensure the stability of the SSH infrastructure.

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Security

To detect and prevent fraudulent activity, unauthorized access attempts, and other security incidents.

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Improvement

To analyze how our services are used so we can improve functionality and develop new features.

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Communication

To send you important updates, security alerts, and administrative messages.

3 Security Measures

We implement industry-standard security measures to protect your data. This includes encryption in transit (TLS 1.3) and at rest (AES-256). Our infrastructure is regularly audited for vulnerabilities.

lock Encryption Standards

Protocol: SSH-2.0-Termix_Secure_Shell
Key Exchange: curve25519-sha256
Cipher: chacha20-poly1305@openssh.com
MAC: hmac-sha2-512-etm@openssh.com

4 User Rights

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Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

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Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

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Right to Rectification

You have the right to request that we correct any information you believe is inaccurate.

5 Contact Us

Have questions about your privacy?

Our dedicated privacy team is here to help with any concerns regarding your data or this policy.

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Location

San Francisco, CA